YMCA - Membership Director

Our Association is seeking a high energy, results oriented Membership Director to provide leadership and manage all operations of the membership department.

Responsibilities include:

Supervision of all areas of membership development; create and supervise member recruitment, sales, engagement and retention strategies to achieve annual goals; build and maintain relationships with members, volunteers, staff, community organizations and businesses; recruit, train and supervise member service staff; partner with marketing staff to produce quality membership marketing material; work within the community to foster a positive image of the Association; organize membership events at the Association and represent the Association at community events to promote membership and programs; develop and manage department budget; and establish annual goals to improve customer service base on member feedback.

Qualifications:

Bachelor's degree in marketing, business, recreation management or related field; At least 3 years of successful career experience in membership development, marketing, customer service or sales, including supervision of staff, or equivalent is required. Demonstrated ability to develop and implement effective member marketing and retention strategies. Strong budget preparation and management skills. Ability to utilize data to help drive key strategic decisions and direction. Desire to work directly with members and guests. Ability to interact and supervise people from all ethnic backgrounds, ages, and lifestyle. Excellent interpersonal, verbal and written communication skills a must. Working knowledge of computers and ability to learn proprietary software.

Salary:

$30,000 - $35,000

HOW TO APPLY

Applications must include cover letter, resume and salary history/requirements in order to be considered. Apply by mail or email with Membership Director in the subject line. NO PHONE CALLS.

Resumes until:

10/15/2010

How To Apply:

Send email to:
mcansler@ymcalakecounty.org

Send resume and cover letter to:
YMCA
Makayla Cansler
Lake County Family YMCA 700 Lakeview Parkway
Vernon Hills Illinois 60061