Hyatt - Hospitality Specialist

Hotel Management Program-Hospitality Specialist | WAS002523
Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.


Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not you typical career opportunity. This is the Hyatt Touch.

Qualifications

* Must have graduated with a Bachelors degree or higher from an accredited university with a minimum 2.8 GPA
* Hospitality degree preferred but not required
* A true desire to satisfy the needs of others in a fast paced environment.
* Refined verbal and written communication skills.
* Experience and thorough understanding of Front Office Operations.
* MUST be able to work all shifts including overnight shift and have reliable transportation

Primary Location
: US-DC-Washington
Organization
: Grand Hyatt Washington
Pay Basis
: $31,200 approx
Job Level
: Hourly/Entry Level Employee | Full-time